The Tin Man (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (thetinmanlancs.com) or use our services.

1. Information We Collect

‍We may collect and process the following types of personal information:

- Personal Identifiable Information (PII): Includes your full name, email address, phone number, and any other details you provide when contacting us or requesting a quote.
- Technical Information: Includes your IP address, browser type, operating system, and other details collected through cookies or similar technologies.
- Service-Specific Information: Any additional information you provide regarding the roofing or pressure washing services you are interested in.

2. How We Use Your Information

‍We use your information for the following purposes:

- To respond to your enquiries and provide you with the requested services.
- To process free quote requests and manage customer relationships.
- To improve our website’s functionality and user experience.
- For marketing purposes, such as sending updates, special offers, or newsletters (only if you have opted in).
- To comply with legal obligations and ensure the security of our services.

3. How We Share Your Information

‍We do not sell or rent your personal information to third parties. However, we may share your information in the following scenarios:

- Service Providers: Trusted third-party vendors who assist us in delivering our services, such as website hosting or customer relationship management tools.
- Legal Obligations: When required to comply with legal or regulatory obligations or to protect our rights.

4. Cookies and Tracking Technologies

‍We use cookies and similar technologies to enhance your browsing experience and gather analytics data. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

5. Data Security

‍We take reasonable steps to protect your personal information from unauthorised access, alteration, or disclosure. This includes using secure connections (such as SSL) and implementing a reCAPTCHA verification to prevent spam and malicious activity.

6. Your Rights

‍Under applicable laws, you may have the following rights:

- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Withdraw consent for data processing where consent is required.

To exercise these rights, please contact us.

7. Third-Party Links

‍Our website may include links to external sites (e.g., social media or external service providers). We are not responsible for the privacy practices of these websites.

8. Changes to This Privacy Policy

‍We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with the effective date updated accordingly.

9. Contact Us

‍If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

‍Email: laurencemc1@live.co.uk
Phone: +447494514184‍

By using our website and services, you agree to the terms outlined in this Privacy Policy.

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